PLACE AN ORDER
PAYMENT
- How do I postpone the due date on my Klarna invoice?
- How do I use a discount code?
- Can I use several discount codes in the same order?
- Can I enter a discount after the order is placed?
- How can I pay for my order?
- Klarna Invoice - Can you send me a new invoice?
PAYMENT WITH SOFORT
- What is SOFORT?
- Who can use SOFORT?
- How does SOFORT work?
- How to use SOFORT?
- How safe is SOFORT?
- How is SOFORT different from other virtual accounts, such as ApplePay?
MY ORDER
- Can I cancel or change my order?
- I received wrong product in my package. What do I do?
- Product damaged upon arrival. What do I do?
- I am missing a product in my package. What do I do?
- Why haven't I received my order confirmation?
- Why did my order fail?