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GENERAL

Product Care

  • How do I take the best care of my wool products?
  • How do I wash my wool products?
  • My wool products are pilling. What do I do?
  • How do I wash products with down?
  • The down in my product clumps after washing. What do I do?
  • What should I do if my product is leaking down?

General information

  • Increased processing time for returns
  • The customer service have not responded to my inquiry. What do I do?
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